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return policies
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Polishing Your Return Policy
Here are some tips to ensure your policy is sensible and easy to understand.
by
Dennis L. Prince
-
Mar 07, 2014
No Fallout with 2013 Fall Seller Update
eBay to give sellers a break on TRS, feedback, returns requirements.
by
Auctiva.com staff writer
-
Jul 30, 2013
eBay UK Makes Adding Return Policies Easier
Site introduces new drop-down menus.
by
Auctiva.com staff writer
-
Feb 12, 2013
Tips for Handling Holiday Returns
Establish a return policy that will create return buyers.
by
Auctiva.com staff writer
-
Jan 02, 2013
Top 10 Issues for Online Businesses in 2012
Readers share what events, policies impacted them the most.
by
Auctiva.com staff writer
-
Dec 19, 2012
2012 Filled with Home Business Success, Challenges
Readers reflect back on their accomplishments, and bumps along the road.
by
Auctiva.com staff writer
-
Dec 18, 2012
Return Fraud Will Cost Retailers $3B this Holiday Season
Despite the high potential for loss, sellers say they'll keep their policies.
by
Auctiva.com staff writer
-
Dec 04, 2012
Dealing with eBay Returns Starts with Planning
eBay experts discuss strategies for handling returns.
by
Auctiva.com staff writer
-
Nov 12, 2012
eBay Return Policy: A Closer Look
What's good for some merchants is not always good for others.
by
Auctiva.com staff writer
-
Oct 23, 2012
eBay's Managed Returns Center Opens
Optional feature for Top-rated Sellers meant to streamline returns.
by
Auctiva.com staff writer
-
Sep 05, 2012
Amazon UK to Require 30-Day Return Policy
Change meant to provide 'best experience' for shoppers.
by
Auctiva.com staff writer
-
Jul 20, 2012
Online Shoppers Want Easy Return Policies
Study finds return convenience, shipping speed to be top factors in customer satisfaction and loyalty.
by
Auctiva.com staff writer
-
Jun 04, 2012
eBay, Amazon: a Tale of Two Marketplaces
Why eBay sellers react more passionately to change than Amazon sellers
by
Kat Simpson
-
Apr 18, 2012
Fed Up eBay Sellers Call for 3-Day Strike
Changes to return policy, seller standards spur Occupy-style protest.
by
Auctiva.com staff writer
-
Apr 11, 2012
More eBay Changes Take Effect
Controversial new seller standards cover shipping time, return policies and communication.
by
Auctiva.com staff writer
-
Apr 03, 2012
Upcoming eBay Return Policy Change Causes Uproar
Sellers sound off against return center, longer return times; say policy favors large retailers.
by
Auctiva.com staff writer
-
Mar 27, 2012
New Factors Added to eBay's Best Match
Holiday promotion for improved search ranking extended into New Year.
by
Auctiva.com staff writer
-
Dec 27, 2011
eBay Announces Fall Seller Update
Final policy changes for 2011 meant to help sellers prep for the holiday season.
by
Auctiva.com staff writer
-
Jul 12, 2011
Point of No Returns?
If your returns policy is too restrictive, you may be losing return business.
by
Miriam Otto
-
Jan 19, 2011
Advice About Refunds and Guarantees
A guide to the realities of customer service—the good, the bad and the ugly
by
Dennis L. Prince
-
Nov 16, 2009
Retailer Finds Way to Reduce Returns
New program has cut merchandise return rate by 23%.
by
Auctiva.com staff writer
-
Sep 17, 2009
Time Running Out for GTC Listings
eBay will require sellers to supply handling time and return policy.
by
Auctiva.com staff writer
-
Sep 09, 2009
I Want My Money Back
The fundamentals of returns policies for eBay sellers
by
Auctiva.com staff writer
-
Mar 17, 2008
Mid-June Brings New Requirements
eBay revises rules for certain categories and enforces return policy.
by
Auctiva.com staff writer
-
Jun 09, 2009
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